For Front of House Teams: Inclusive & Resilient Teams
A strong Front of House team creates a welcoming and supportive environment not only for audiences and visitors, but for colleagues. This interactive workshop explores workplace inclusion and allyship. Through discussion and activities, participants will develop skills to foster a respectful, inclusive, and empowered team culture.
Why train with Tonic? We are a leading EDI training provider, offering courses designed specifically for the arts and creative environments. But crucially, each time you book a course with Tonic you also help support our work driving change across the industry. Win, win.
“As a result of attending Tonic’s session, I have been [made] more aware of how I can and should deal with different situations that helps make everyone I work with feel safe and comfortable”
How can Front of House teams cultivate an inclusive and resilient workplace? This workshop offers a space to reflect on team dynamics, explore allyship in action, and strengthen working cultures.
Participants will engage with up-to-date legislation on harassment & sexual harassment in the workplace, examine the impact of microaggressions, and practice tools for effective allyship. The session is designed to help teams navigate sensitive situations with confidence, support each other in meaningful ways, and contribute to a safer, more inclusive work environment.
Expect thought-provoking discussions, hands-on activities, and practical takeaways to apply directly to the Front of House role.
What we’ll cover
Exploring the dynamics of a front of house team
Creating inclusive & resilient spaces
Key information on harassment and sexual harassment as outlined in the Equality Act (2010) and Worker Protection Act (2024)
Recognising and responding to microaggressions
Communication techniques to handle difficult situations
You’ll come away with
A fresh perspective on inclusion and allyship
Increased awareness of microagressions
A clear understanding of what constitutes workplace harassment
Tools to navigate challenging interactions with confidence and empathy
Actionable ways to foster an inclusive & resilient front of house culture
Course details
Available as in-person.
Delivered as 1 x 3 hour session.
Can be delivered ‘lecture style’ with up to 50 participants.
Yes, please email info@tonictheatre.co.uk to arrange a time to discuss your needs with a member of the team.
Yes, we would be happy to discuss bundling this course with others that we offer. We can also create bespoke sessions just for you. Find out more on our bespoke training page or email info@tonictheatre.co.uk to discuss what we can do for you.
We deliver our online training through live Zoom sessions. We provide links and look after all the technical set-up. You and your colleagues simply need to log on. If you have any access queries in relation to our online training, please contact info@tonictheatre.co.uk
Make an enquiry
All enquiries welcome! If you are interested in booking this course, or just need some more information, please complete the form below and one of our team will be in touch. Or email us direct at info@tonictheatre.co.uk.
