Having Difficult Conversations – for Staff

A Participate staff session

Designed specifically for educators, this session will explore different techniques and tools to help participants communicate constructively in difficult conversations.

Available as

  • In-person training


  • Delivered as a 1.5-2 hour session


  • Maximum 20 participants per group
  • Ability to tailor for you

Want to learn more? Read on for detailed information about the course. Contact our team on info@tonictheatre.co.uk or make an enquiry for further information and bookings.

Why train with Tonic? We are a leading EDI training provider, offering courses designed specifically for the arts and creative environments. But crucially, each time you book a course with Tonic you also help support our work driving change across the industry. Win, win.

“Thought provoking and genuine. Didn’t give in to the temptation to tick boxes or be idealistic.”

participant, 2021

About the Course

Whether it’s dealing with students or fellow staff, this session will equip staff with a range of tools to help them when faced with difficult conversations. We’ll look at 1:1 situations, as well as how to hold space for student groups to engage in complex and nuanced topics sensitively.

young performers holding scrips during a rehearsal
National Youth Theatre. Photo by Nick Flintoff.

What we’ll cover

  • Setting the culture of a room
  • Active Listening
  • Transactional analysis in action
  • Understanding challenging communicative behaviours
  • Holding space in the room
  • Understanding what might cloud your judgement in challenging conversations
  • Top tips for constructive communication

You’ll come away with

  • A greater understanding of how to maintain healthy conversations and interpersonal relationships with students and staff
  • Confidence in how to have healthy communication whilst engaging with in-depth and often intense subject matter
  • Understanding of communicative behaviours which could be destructive
  • Confidence in how to structure and facilitate complex conversations with differing opinions
  • Key tools to better navigate difficult conversations

Course details

  • Available as in-person training
  • Delivered as a 3.5 hour session
  • Maximum 30 participants

Keen to learn more? Make an enquiry or contact our team at info@tonictheatre.co.uk for further information.


Yes, please email info@tonictheatre.co.uk to arrange a time to discuss your needs with a member of the team.

Yes, we would be happy to discuss bundling this course with others that we offer. We can also create bespoke sessions just for you. Find out more on our bespoke training page or email info@tonictheatre.co.uk to discuss what we can do for you.

Participate is Tonic’s programme of training created specifically for schools, colleges and conservatoires in the performing arts. It’s designed to help both students and staff address a range of topics in relation to equality, diversity and inclusion, to help them cultivate a safer and more inclusive training environment, and to provide advice and tools they can take with them.
Find out more

colourful graphic pattern

Participate. Training created specifically for students of performing arts colleges and conservatoires, and their teachers.

Make an enquiry

All enquiries welcome! If you are interested in booking this course, or just need some more information, please complete the form below and one of our team will be in touch. Or email us direct at info@tonictheatre.co.uk.

Tonic – For greater equality, diversity and inclusion in the arts